Questionable Crib Sheet Timing

Monday the 5th of March 2012 marked the beginning of the last three WMATA public hearings about the proposed General Manager’s budget this year, a topic which had gathered a lot of responses voiced in the hearings in the week before in objection to the fare increases.

According to sources, MetroAccess drivers beginning their shifts at the MV depots that morning were given a “crib sheet” of answers, and were directed to use them if asked about the fare increases.

DC Paratransit obtained a copy of the paper the drivers were issued:

The Complexity of Complaining – or Complimenting – MetroAccess

MetroAccess, is something like the fifth largest paratransit operation in the United States, and at its heart lies a very nifty piece of software designed just for the role – Trapeze PASS.

The software manages to juggle most of the complex operations needed, and ever since its introduction and as it’s evolved over time, its effects on improving the operation side of MetroAccess have been very noticeable.

There is one part of it however that is totally underutilized, a module known as PASS-COM.

Phone-In to the Hearings for Metro Access Riders/Carers

According to information received by DCPTI from WMATA’s Department of Access Services (emphasis below is ours):

To assist customers with disabilities, Metro is providing MetroAccess customers a way to phone in their comments to open forums held on days when Metro is also holding public hearings on possible upcoming fare increases.  The phone number to leave an open forum comment is 202-962-1141.

Phone lines will be open for you to leave a message between 7pm and midnight on Feb. 27, Feb. 29, Mar. 1, Mar. 5, Mar. 6, and Mar 7.   Please be sure to clearly state your name, MetroAccess ID number and your address to ensure that your comment is considered.   Your comment is limited to 3 minutes.

MTA to host meetings on Purple Line stations

As per MTA:

Throughout the course of the Purple Line project we have held many public meetings to educate the community and engage them in an ongoing dialogue about the project. These meetings range from our large-scale Open Houses to smaller meetings with communities on particular issues. The Purple Line Project will continue to hold these meetings as the study progresses.

Riverdale Road Neighborhood Work Group

Tuesday February 28, 2012
7:00 p.m.

Beacon Heights Elementary School
6929 Furman Parkway
Riverdale, MD 20737

MetroAccess token and voucher exchange set for March 15-16, 2012

English: Washington, DC Metro logo

WMATA has modified the fare media exchange recently announced to add a second 2-day exchange period, and changed the locations for this second period.

Value can be transferred to EZ-Pay accounts.

Registered MetroAccess customers may exchange unopened packages of tokens, paper farecards and vouchers on February 23 and 24 at the Metro sales offices at Metro Center and headquarters at 600 5th Street, NW.

Prince George’s County and bus stop accessibility

Seal of Prince George's County, Maryland

Following on the heels of a recent news article in the Washington Examiner by @Kytja Weir, the Accessibility Advisory Committee‘s Bus and Rail sub-committee recently welcomed Prince George’s County Department of Public Works and Transportation (DPW&T) to their meeting to give a report on the state of bus stop accessibility in PG County.

The figures that were being offered make for some disappointing reading.

According to the report provided to the sub-committee, there are nearly 4,000 bus stops within Prince George’s County. Of those:

  • 24% have no sidewalks
  • 74% have no ADA-compliant “landing pad”

Metro seeks public input on FY13 budget and fare proposals

As per WMATA:

Metro seeks public input on FY13 budget and fare proposals

Public hearings scheduled Feb. 27 to March 7

English: Washington, DC Metro logo

Metro will host a series of public meetings to encourage participation and dialogue regarding its FY2013 budget and fare proposal, Feb. 27 to March 7.

The proposed operating and capital budgets for the next fiscal year support the critical rebuilding of the Metro system, and improving safety and reliability. The budget also provides service enhancements such as additional rush hour rail service, improved escalator maintenance, enhanced bus corridor services, increased security and continued compliance with National Transportation Safety Board (NTSB) recommendations.

MetroAccess Token & Voucher Exchange

As per WMATA:

MetroAccess token and voucher exchange set for Feb. 23-24 – Value can be transferred to EZ-Pay accounts

Registered MetroAccess customers may exchange unopened packages of tokens, paper fare cards and vouchers on Feb. 23 and 24 at Metro sales offices at Metro Center and Metro’s downtown headquarters.

To complete the exchange, customers or their representatives must bring unopened packages of tokens, paper fare cards and vouchers and the registered MetroAccess customer’s EZ-Pay account number to the sales office. Sales office staff will verify the amounts and provide credit to a customer’s MetroAccess EZ-Pay account.

Twitter Weekly Updates for 2012-02-05

  • Dupont Circle south entrance to close Wednesday, Feb. 1, for replacement of 3 escalators – outage to last through October #
  • Fingers crossed » RT @fixwmata: Very impressed with the response over on @wmata today. Hopefully this is a sign of the times to come! #
  • More wheelchair-accessible taxicabs are coming to D.C. – @TBD On Foot | http://t.co/YNa6DOSk http://t.co/Xzgwb79f #

Dupont Circle south entrance to close Wednesday, Feb. 1, for escalator replacement

English: Washington, DC Metro logo

 

Per WMATA:

 

Dupont Circle south entrance to close Wednesday, Feb. 1, for escalator replacement
 

Illustration of Dupont Circle Metro Station at street level with a red arrow pointing the path from the south entrance to the north entrance